Terms & Conditions
All bookings for The Spoonful are accepted on the basis of these Terms & Conditions. By making your booking you understand & agree to be bound by these Terms & Conditions at all times.
Data Protection Policy
We take your data privacy seriously.
We use your booking information for this year’s spoonful registration and booking queries only. We will keep the details you provide in your booking for no more than 3 months after the festival.
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Disclaimer
We would like to remind you that dancing is an aerobic and physical activity, and that participation is at your own risk. The Spoonful Organisers and teachers cannot accept responsibility for any claim, injury, loss or damage which may occur from your participation in the festival.
Health Policy
It is easy for colds and flus to pass around a dance scene, so it’s important to be vigilant – especially at large dance events. We’re asking that people only attend the event if they don’t have any flu like symptoms that they could pass on to others. We’ll provide hand sanitiser throughout the event, and dancers are, of course, welcome to wear masks.
Refunds
We’re very sorry, but we do not offer full refunds on tickets. However, your pass can be transferred to another name for a £10 fee for full passes or £5 for social passes up 1 month before the festival starts. Thereafter there are no refunds or transfers.
Waiting list
We will operate a waiting list when we have more bookings than passes available. If you can no longer attend, please first contact us at bookings@thespoonful.co.uk to see if there is someone on the waiting list that your pass could be transferred to. If there is someone on the waiting list, we will refund your pass minus the transfer fee.
No waiting list
We will let you know if there is no waiting list. In this case, you can arrange a transfer of your ticket and funds privately. If you are successful in finding someone for your ticket, to transfer your ticket please provide us with the following information.
- Your name
- Booking ID
- The name of the person you are transferring the ticket to
- Email address of the person you are transferring the ticket to
In this case, please go ahead and pay the transfer fee in the same way you made your original payment.
Admission
Our staff and volunteers have a right to work in a safe and non-threatening environment. We reserve the right to refuse admission and/or contact with any person who displays inappropriate or threatening language or behaviour towards our team or attendees.
All dancers at The Spoonful have the right to enjoy dancing in a safe and enjoyable environment where appropriate etiquette and behaviours are expected. We reserve the right to ask any person who displays inappropriate behaviour towards other dancers to leave the event. Please see our Safer Spaces Policy for further details.
The Spoonful reserves the right to turn down registrations or refuse entry to any part of the event.
Changes
The Spoonful organisers reserve the right to make any change to the classes, workshops, teachers, live music, venues, & prices without prior notice. Please check website regularly for updates.
Filming and Photography
Anyone attending The Spoonful agrees that they can be photographed or filmed, and that these photographs and video footage can be used for The Spoonful promotional purposes. Any recordings [film, digital media, photographs or video] remain the copyright/property of The Spoonful and may be used by them at any time in any media. Personal film or digital recording of the parties, competitions and socialising is welcome, however personal film or digital recordings of classes is not permitted without the prior agreement of the teachers concerned.